Privacy Policy

Last updated: May 07, 2026

1. GENERAL INFORMATION

This Privacy Notice explains how LIUTRIX OÜ, a company duly incorporated under the laws of the Republic of Estonia, with registered number 17494199, and having its registered office at Harju maakond, Tallinn, Kesklinna linnaosa, Vesivärava tn 50-201, 10152 (hereinafter referred to as the “Company”, “We”, “Us”), collects, uses, discloses, and protects the personal data of consumers (hereinafter referred to as the “Consumer”, “You”) when accessing or using the website https://liutrix.com (hereinafter referred to as the “Site”).

By using the Site, Consumers acknowledge that they:

have read this Privacy Notice and agree with the rules described herein regarding the processing of personal data;
understand the nature and functional purpose of the Site;
provide their personal data voluntarily and in their own interest.

The Company processes personal data that the Consumer voluntarily provides during account registration, profile setup, Site usage, communication with the Company, and payment transactions. In addition, technical data is automatically collected to ensure the proper functioning of the Site, its security, and to improve the consumer experience.

The Consumer is fully responsible for the accuracy, completeness, and relevance of the personal data they provide, as well as for any decisions or actions taken based on information, tools, or results obtained while using the Site. The Company does not guarantee the achievement of any specific results or performance outcomes as a result of using the Site.

If the Consumer disagrees with this Privacy Notice (hereinafter referred to as the “Notice”) or the terms of personal data processing, they must refrain from using the Site and, if possible, delete their account and any associated data.

The Site is administered in compliance with applicable data protection legislation, including the General Data Protection Regulation (GDPR). The Site is accessible to Consumers from any country, but certain features, such as integrations with crypto exchanges, may be restricted by third-party rules. If an exchange does not provide its services in your country, this feature will not be available through the Site, and the Company is not responsible for this.

2. TECHNICAL NATURE OF THE SITE

The Site functions as a technical software platform that provides automated interaction between the Consumer and third-party cryptocurrency exchanges through the use of application programming interfaces (APIs) and other technical solutions.

The Site does not make decisions regarding trading operations and does not influence their content, parameters, or outcomes. Any actions performed through the Site are the result of the technical processing of settings and instructions provided by the Consumer and are executed directly on third-party platforms.

During the operation of the Site, information received from cryptocurrency exchanges via API requests may be processed. Such data is used solely for technical purposes related to the correct execution of the Site’s automated functions and is intended for informational purposes only.

To ensure the stable and correct operation of the Site’s automated functions, a technical mechanism may provide the Consumer with a unique IP address allocated from the Company’s infrastructure. This IP address is used exclusively for technical purposes in the interaction between the Site and third-party platforms and is not used to identify the Consumer personally.

Automated technical processes may also be used during the operation of the Site to ensure stability, diagnose technical issues, protect against abuse, and optimize functionality. The processing of such data is limited in scope and conducted solely for technical purposes.

3. PURPOSES OF PERSONAL DATA PROCESSING

We process the personal data of Site Consumers for the following purposes:

Site administration. The Company processes personal and technical data to ensure the stable operation of the Site, manage its functionality, configure access, maintain infrastructure, and support internal processes necessary for providing services.
Consumer identification and authentication on the Site. Personal data is used to identify the Consumer, ensure secure account login, protect against unauthorized access, and verify actions related to the use of the Site.
Provision of services. The Company processes personal data to enable the core functions of the Site, including creating and maintaining accounts, connecting exchanges via API, configuring trading parameters, executing automated operations, and providing access to Site functionality.
Statistical and research purposes. Personal and technical data are used for statistical analysis and research that help us understand how the Site is used, Consumer behavior, and to improve the Site.
Providing personalized content and information. We use personal data to tailor the interface and information according to the Consumer’s settings, selected tools, parameters, and other individual preferences.
Improving the Company’s services and service quality. Data is processed to analyze Site performance, enhance existing features, develop new capabilities, and improve overall Site quality and stability.
Business operations. Personal data may be processed for accounting, financial reporting, internal control, performance evaluation, and internal auditing in accordance with applicable law.
Support services. We process personal data to operate the support service, including handling and responding to inquiries, questions, feedback, and complaints, and providing assistance in resolving technical or functional issues.
Traffic analysis on the Site. Personal and technical data, including cookies, are used to analyze Site traffic, Consumer behavior, performance, and optimize the Site’s operation.
Effective technical support. Personal data is processed to respond promptly to technical failures, errors, exchange connection issues, or other difficulties related to using the Site.
Protection of the Company’s and Consumers’ interests. Personal data may be used to detect, prevent, and respond to malicious, unauthorized, unethical, or illegal activity, and to protect the rights and legitimate interests of the Company and Consumers.
Ensuring proper Site operation. Data is used to monitor Site stability, detect and correct malfunctions, diagnose errors, and address issues reported by Consumers.
Compliance with legal, judicial, or regulatory requirements. Personal data is processed when necessary to comply with applicable law, court decisions, or requests from authorized governmental or regulatory authorities.

4. LEGAL GROUNDS FOR PROCESSING PERSONAL DATA

Consent. We may process your personal data if You have given Us consent to use your personal data for a specific purpose. You can withdraw your consent at any time.
Contract Performance. We may process your personal data when We consider it necessary to fulfill our contractual obligations to You, including providing our services or upon your request to enter into a contract with You.
Legal Obligations. We may process your personal data if we believe it is necessary to comply with our legal obligations, such as cooperating with law enforcement or regulatory bodies, exercising or defending our legal rights, or disclosing your data as evidence in a legal proceeding in which We are involved.
Vital Interests. We may process your personal data if We consider it necessary to protect your vital interests or the vital interests of a third party, such as in situations involving potential threats to the safety of any individual.

5. PERSONAL DATA WE COLLECT

This section contains information about the personal data of Consumers that We may collect during their use of our Site, as well as personal data that We may receive from other sources.

The table below defines the categories of personal data that We collect, use, store, transfer, or otherwise process:

Categories of personal data	Examples of personal data collected	Categories of personal data sources
Identifiers	Nickname created based on Your personal data, internal consumer identifier, exchange-provided consumer identifiers, and any other identification information You provide to Us.	Directly from You or through Your use of the Site; Third parties.
Contact information	Email address and any other contact information you provide to us.	Directly from You or through Your use of the Site; Third parties.
Activity on the Internet or other networks or devices, including cookie information	Unique device and application identifiers, browsing history or other usage data, web browser, and operating system You use, the URL or advertisement that redirected You to the Site, search terms You entered in a search engine that led You to the Site, sections of the Site You visited, links You clicked, pages or content You viewed, and how long You spent on certain pages, as well as other similar information and statistics about Your interaction, such as content response times, loading errors, and the duration of visits to specific pages, and other information that is typically transmitted when browsers interact with websites.	Directly from You or through Your use of the Site; Cookies and other tracking technologies.
Usage data	Information about how You use our Site, products, and services.	Cookies and other tracking technologies.
Login data	Usernames, passwords, two-factor authentication data, and any other information enabling access to Your account.	Directly from You or through Your use of the Site.
API keys	API keys and secrets You provide to connect Your exchange account to the Service.	Directly from You or through Your use of the Site; Third parties.
Exchange balances / positions	Information about balances and positions on exchanges, e.g., available USDT, USDC or asset amounts for configured trading pairs, used solely for technical purposes such as checking available assets and calculating order sizes.	Through Your use of the Site; Third parties.
Payment data	Your name or account identifier; email address; transaction ID or reference number; transaction date, time, and amount; payment status, etc.	Directly from You; Third parties.
Approximate geolocation information	Your approximate location.	Directly from You or through Your use of the Site; Cookies and other tracking technologies; Third parties.
Referral and affiliate data	Information related to referral or affiliate programs, including referral codes, referral links, affiliate application data such as name, email, website or channel, and audience description, and other related information.	Through Your use of the Site.
Other information	Information that may identify You or be associated with You.	Directly from You or through Your use of the Site.

The Consumer may choose not to provide this information, but it may prevent the use of or access to some features of the Site.

If You decide to register a Consumer account, You are responsible for maintaining the sign in credentials of your account. We recommend that You do not share your username, password, or other access details with anyone. If You believe your account has been compromised, please contact Us immediately.

Before providing Us with personal data of another individual, You must obtain the consent of that individual for both the disclosure and processing of this personal data in accordance with this Notice.

Any data We receive from third parties will be treated in accordance with this Notice. We are not responsible for the accuracy of the data provided to Us by third parties, and We are not liable for the notices or practices of any third party.

6. PROCESSING OF PERSONAL DATA OF MINORS

Protecting the privacy of children is particularly important. In respect of the confidentiality of minors, We deliberately do not collect, store, or process personal data provided online through our Internet services by individuals under the age of 18.

If You are under 18 years old, please refrain from using or accessing our Site in any way at any time.

If We become aware that personal information of children under 18 has been collected on the Site without parental consent, which can be verified, We will take appropriate measures to delete such information.

If You are a parent or legal guardian of a child who has provided Us with personal information, You may contact Us using the contact details provided below to request the deletion of that information.

As of the effective date of this Notice, We do not have actual knowledge of sharing or selling personal information of individuals under the age of 18.

7. COOKIES USAGE NOTICE

Our Site uses cookies. A Cookie is a text file containing a small amount of data that is sent to the web browser and stored on the Consumer’s device. These files contain data that allows the Site to remember important details, making the use of the Site more efficient and useful for Consumers. For example, We use cookies to ensure proper navigation between pages on the Site.

We may use both session and persistent cookies. A session cookie disappears after the browser is closed. A persistent cookie remains after You close the browser and can be used by your browser during subsequent visits to the Site.

Using cookie technology, We only collect anonymous statistical data to improve the Consumer experience on the Site. We do not collect any data that would allow identifying the Consumer.

Types of Cookies We Use:

Strictly Necessary Cookies are essential for the proper functioning of the Site and the provision of services requested by the Consumer. The duration for which this type of cookie is stored depends on its type. They are used to store long-term Consumer settings.
Functional Cookies help the Site remember the Consumer's choices, preventing the need to re-enter information. Functional cookies are important for maintaining the connection between the Consumer and the Site.
Third-party Analytical Cookies are necessary to improve the performance of our Site. We use services such as Google Analytics to analyze traffic, identify popular sections, and enhance Site functionality. More information about how Google processes the collected data can be found at Google's Privacy & Terms, Safeguarding your data.

You can opt out of accepting cookies by enabling settings in your browser that allow you to disable cookies. Information on how to manage cookies in specific browsers can be found on the pages dedicated to each browser:

Firefox

Chrome

Safari

Opera

However, please note that our Site may not function properly if all cookies are turned off.

If You have not configured your browser to refuse cookies, our system will generate them when You sign in to our Site.

8. RETENTION PERIOD OF PERSONAL DATA

We will retain Your personal data only for as long as necessary to fulfill the purposes outlined in this Notice, except in cases where a longer retention period is required or permitted by law (for example, tax, accounting, or other legal requirements).

We may delete Your personal data at Your request at any time. You may also withdraw Your consent to the processing of personal data at any time.

If You have any questions regarding our data retention notice, please contact Us using the information provided below.

9. CONSUMER RIGHTS REGARDING PERSONAL DATA

All Consumers of the Site have the following rights:

the right to know the sources of collection, the location of their personal data, the purpose of its processing, and the location of the Data Controller;
the right to access their personal data and request a copy of it;
the right to correct their personal data;
the right to delete their personal data, provided that no obligations are violated and there is no need to retain the data;
the right to restrict or block the processing of their personal data if the Consumer objects to such processing, questions the accuracy of their data, believes the processing is unlawful, or if it is necessary to establish, exercise, or defend the Consumer's rights in court;
the right to receive the personal data provided to Us (in a structured, widely used, and machine-readable format), and reuse it elsewhere or ask Us to transfer it to a third party of the Consumer's choice;
the right to withdraw consent for processing;
the right to request the cessation of processing of their personal data, and We will do so unless there are legal and imperative reasons for such processing;
the right to file a complaint with Us regarding any processing of their personal data or to approach the supervisory authorities of the country where the Consumer resides or works;
the right to refuse processing of their personal data for analytical purposes;
other rights as provided by law.

Please note that some of these rights may be restricted if We have a legitimate interest or legal obligation to continue processing the data, or if the data may be exempt from disclosure due to legitimate professional privileges or obligations to maintain confidentiality.

10. DISCLOSURE OF CONSUMERS` PERSONAL DATA TO THIRD PARTIES

We do not transfer personal data to third parties except in cases where such transfer is required by applicable law, at the request of the personal data subject, or in other cases specified in this Notice.

Access to Consumers’ personal data may be granted to individuals or entities who require it for the purposes of support, quality assurance, operation, or improvement of the Site and our services, within the functionality of the relevant service or acting in accordance with their own privacy notices, terms and conditions, and processing personal data in compliance with applicable law. These include:

Hosting providers. To host the Site, store, and process data, We engage third-party technical providers, including Hetzner, DigitalOcean, BrightData, Cloudflare, and Namecheap. They ensure stable Site operation, network security, data backup, traffic proxying, and server infrastructure support.
Payment Providers. To process payments and verify account status, we provide payment providers with necessary financial information, including name, email address, transaction amount, and date. They use this data solely to complete payments, confirm payment status, and comply with security standards.
Analytics and logging services. To analyze Site usage and improve its functionality, We may use analytical tools such as Google Analytics, provided the Consumer has consented to the use of analytical cookies. Such services collect aggregated and anonymized information about Site interactions, including visited pages, session duration, and Consumer behavior.
Exchanges. The Site supports integration with cryptocurrency exchanges via API to enable automated trading functions, including Binance, ByBit, OKX, Gate.io, and MEXC. Within such integrations, the Service exchanges data only to the extent necessary to verify balances, calculate order parameters, and execute trading operations according to the Consumer’s settings.
Government authorities. We will share information with government bodies in accordance with legal requirements, including (without limitation) in response to lawful requests from authorities to meet national security or law enforcement requirements, as well as in connection with income reporting obligations. We cooperate with government and law enforcement agencies to ensure compliance with and enforcement of the law.

By visiting the Site and providing Your personal data, You consent to its processing by the above-mentioned third parties, except where separate consent is required.

All persons who have access to Consumers’ personal information are required to comply with all applicable legal requirements concerning the protection and confidentiality of Consumers’ personal data.

The Site may contain links to other websites (for informational purposes only). When you follow a link to other websites, this Notice will not apply to those websites. Therefore, We recommend Consumers to review the privacy and personal data notices of each website before submitting any personal information that may identify them.

11. PERSONAL DATA PROTECTION

We use widely accepted standards of technological and operational security, a combination of administrative, technical, personnel, and physical measures to protect the information and personal data we collect from loss, misuse, disclosure, alteration, or destruction.

However, no one can guarantee the complete security of your data and absolute protection from any threats that arise beyond our control. If You have reasons to believe that Your interaction with Us is no longer secure (for example, if You think the security of any account You may have with Us has been compromised), please immediately notify Us of the issue by contacting customer support as per the instructions provided below.

We recommend Consumers not to use unsecured channels to transmit confidential information to Us.

12. CHANGES TO THE PRIVACY NOTICE

We may update this Notice by posting a new version on our Site. If We update it in a way that significantly changes how We use Consumers' personal data, We will notify them about these changes if it is reasonable and possible. Otherwise, We recommend that Consumers periodically review this Notice to stay informed about any other changes.

The "Last Updated" date above will indicate when the Terms were last reviewed. By continuing to use this Site after this date, you agree to the changes.

13. CONTACT US

If You have any comments or questions regarding our Site or if You have any concerns, remarks, or complaints regarding our Notice, You can contact our specialist by:

sending an email to: [email protected]

We strive to respond to any emails promptly, where possible.

When you send us an email with a request, We may ask You to provide information necessary to verify your identity.